Have you been encountering a problem with you NETFLIX not working on Xbox One?
Then you have come to the right place.
Netflix is a highly compatible,multi-platform streaming service and is one of the most popular entertainment apps globally. Most of the users generally do not log out of Netflix after watching and that is the direct cause of instability.
Netflix is not working on Xbox One and it has been reported by many Xbox users around the world. You are not alone in this, there are thousands more seeking a fix to this problem.
You do not have to panic. Fixing this problem is not that hard if you follow the guide step by step. We have compiled 5 fixes to the issue and believe one or the other would definitely work out for you.
Without wasting any more time, let’s see how to bring back Netflix on your Xbox One so that you can “Netflix and Chill”.
How to Troubleshoot Netflix app when it is not working in Xbox One?
1. Restarting the Netflix App
This is a very common gesture to restart any app that is not working temporarily. Just close the app from the console and there is a good chance that you can get rid of the problem. And moreover, if you are a very active user of Netflix, then it would definitely work.
- Make sure that Netflix is running in the background already.
- The next step is to highlight the Netflix tile without selecting it.
- Click on the menu button on the Netflix window
- Then hit the Quit button from the drop-down.
- Wait for a few seconds and the relaunch Netflix app by going to the recently used tiles.
I hope this will work out for most of the users, so everyone should try once.
Rolling down to fix number 2
2. Restart your Xbox One Console
You have to understand that Xbox One is a multi-media powerhouse with robust applications and use. It is not less than a real computer. The drawback is you can’t upgrade its hardware, especially the RAM. So, when your device becomes slow you should think of resetting the system so that it can free some memory and run other essential applications.
Here is how to do it:
- Press the Xbox button on the controller
- The next step is to go to the settings and just restart the console on the left side of the screen
- A Yes/No dialogue box will appear
- Choose Yes on the prompt to successfully turn off Xbox.
As I told you troubleshooting this problem is not rocket science. And this fix happens to solve the issue.
It’s better if you try it once. Who knows, maybe it will work out for some.
3. Restart your Xbox One
- Start with turning off your Xbox one
- Unplug the cable of your Xbox one console
- Now press and hold the Home button in the console for 5 seconds to discharge it.
- Do not hurry! Just wait for a minute or two
- Now put the plug back in your Xbox One Console.
- Turn on your Xbox one now.
- Once you have turned it one, Re-launch Netflix in Xbox and check if it works.
If it does not work out for you, do not waste time and slip down to the next fix
4. Reinstall Your Netflix
- Head to Home, and select My Games and apps.
- Now choose only Apps from the drop-down menu
- Just highlight Nextflix from the Apps. Then press the menu button on your controller.
- Now, select Manage App from the list.
- And then choose Uninstall all.
- Go back to Home of your Xbox One and select Store.
- Choose Netflix in the app section.
- Select Install.
Now run Netflix and check whether it is working or not
Comin to the last step
5. Disable Closed Captioning in Netflix
Closed captioning is a long-time offender of Netflix problems. Disabling it temporarily might let you back into the application.
- First, go to the Settings Menu
- Now select closed captioning form the menu.
- Then turn it off only when it is in the on position.
As I told you there are a few reasons sue to which sometime Netflix might not work on your Xbox One. In order to get back Netflix on your Xbox One, you can take the help of our guide which is illustrated with 5 solutions to your problem. You have to check which is the one that really works for you.